1. Introduction
LeapReader (hereinafter referred to as "we" or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services, including our website, mobile applications, and other related platforms (collectively referred to as the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.
2. Information Collection
2.1 Personal Information
Account Information: When you create an account on LeapReader.cn or through registration links triggered by LeapReader software, we may collect your name, email address, password, and other registration information.
Usage Information: We collect information about how you use the Services, such as the features you access, content you view or interact with, and actions you take within the Services. This includes your device information, browser type, IP address, and the date and time of your activities.
Communication Information: If you contact us via email, chat, or other communication channels, we will collect the information you provide in your messages, including your name, contact information, and inquiry content.
2.2 Non-Personal Information
Performance Analytics Data: We use analytics tools to collect non-personal information about the performance of the Services, such as page load times, error rates, and traffic sources. This information helps us improve the quality and performance of the Services.
Device and Network Information: We collect information about your device, such as device type, operating system, and mobile network information. This information is used to optimize the Services for your device and provide a seamless user experience.
3. Information Use
3.1 Providing and Enhancing Service Experience
We use your personal information to create and manage your account, provide you with access to the Services, and enable the features you request. Your usage information helps us understand how you interact with the Services, identify areas for improvement, and develop new features and enhancements to meet your needs.
3.2 Push Notifications and Communications
We may use your contact information to send you important updates, announcements, and administrative messages related to the Services, such as service changes, security alerts, and legal notices. If you choose to consent, we may also send you marketing information, such as newsletters, product promotions, and event invitations. You can unsubscribe from these marketing emails at any time by following the instructions in the emails.
3.3 User Analytics and Research
We use analytics tools to analyze usage patterns and trends of the Services. This helps us gain insights into user behavior, measure the effectiveness of our marketing and advertising campaigns, and make data-driven decisions to improve the Services. We may also conduct research and testing to evaluate new features, products, or services. In these activities, we may use your data to help us understand how users respond to different changes and improve the overall user experience.
4. Cookie Policy
4.1 Essential Cookies
Essential cookies are necessary for the Services to function properly. These cookies enable you to access and use the basic features of the Services, such as logging in, navigating between pages, and using shopping carts. Without these cookies, the Services may not be available or may not function properly.
4.2 Analytics Cookies
Analytics cookies help us analyze how you use the Services and improve their performance. These cookies collect information such as the number of visitors to the Services, the pages they visit, and the time spent on each page. We use this information to understand user behavior, identify popular features, and make improvements to the Services.
4.3 Advertising Cookies
Advertising cookies are used to promote LeapReader on external platforms. These cookies collect data about potential users' browsing habits, interests, and overall online behavior across various websites and applications. Based on this information, we display targeted advertisements on these external platforms to attract new users to register and become members of LeapReader. Advertising cookies help us measure the effectiveness of our advertising campaigns on these third-party platforms and optimize the relevance of the advertisements we display, thereby driving new user acquisition.
4.4 Other Cookies
We may also use other types of cookies to support various features within the Services. For example, we utilize cookies related to third-party affiliate platforms that we have integrated. These cookies help us track referrals from affiliate partners. When you click on a link provided by an affiliate partner, a cookie is set to identify the source of the referral. This enables us to attribute registrations, purchases, or other actions you take on our Services to the correct affiliate partner, ensuring appropriate compensation and analyzing the effectiveness of our affiliate marketing programs. Additionally, we use social media cookies to enable social media features within the Services. These cookies allow you to share content on social media platforms, connect with friends, and interact with social media features within the Services.
5. Data Sharing and Disclosure
5.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating the Services, providing services to you, or conducting analysis and research. These service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was shared.
5.2 Legal Requirements
We may disclose your personal information if required by applicable laws, regulations, or legal processes, such as court orders, subpoenas, or government investigations. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
5.3 Business Transfers
In the event of a merger, acquisition, asset sale, or other business transfer, your personal information may be transferred to the acquiring party or successor entity. We will notify you of any such transfer and the applicable privacy policy of the new entity.
Personal Information Protection Law Compliance
We are committed to complying with the provisions of the Personal Information Protection Law of the People's Republic of China (hereinafter referred to as "PIPL") and implementing them according to their respective applicable territorial scope.
We will retain your personal information as necessary to fulfill the purposes for which it was collected, based on the requirements of the above laws and regulations. For account-related information, we will delete the relevant account data after the account is closed, unless the law requires a longer retention period. This retention period enables us to handle any potential disputes, comply with tax and accounting requirements, and maintain audit trails.
Usage information and performance analytics data will be retained for 12 months. This period is sufficient for us to analyze trends, improve the Services, and measure the effectiveness of our marketing campaigns. After 12 months, the data will be anonymized or deleted.
Communication information will be retained for 1 year from the date of the last communication. This is to ensure that we can review past interactions in case of follow-up inquiries or to address any issues that may arise.
Prohibition on Sale of Information
We do not sell your personal information to third parties for economic gain. However, as described in the "Data Sharing and Disclosure" section above, we may share your information with third-party service providers and share information in certain specific legal circumstances.
8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These security measures include physical, technical, and administrative safeguards, such as firewalls, encryption, access controls, and employee training. However, no security system is 100% secure, and we cannot guarantee the absolute security of your personal information.
Content Rights and Obligations
9.1 Content Ownership
If you use LeapReader to generate content, you, we, and potentially third-party service providers may jointly own the copyright to such content. The following details explain the nature of this joint copyright:
Basic Principles
- Content generated through LeapReader is the result of a collaborative process involving your input (including prompts, instructions, and any pre-existing data you provide), LeapReader's algorithms and technology, and resources and capabilities provided by third-party service providers. This multi-party collaborative creation process results in joint copyright.
Rights and Obligations
- Usage Rights: As a user, you have full rights to use the jointly held content for both non-commercial and commercial purposes without prior consent from us or third-party service providers. This includes, but is not limited to, using the content for personal projects, commercial marketing, publication, and any other lawful purposes. We retain the right to use the content for internal research, product improvement, and demonstration purposes, as well as to comply with legal requirements. Third-party service providers may have usage rights as specified in their service agreements with us.
- Licensing and Transfer: While you have the right to use the content as described above, no joint owner may license or transfer the jointly held copyright to a third party without the prior written consent of all other joint owners (you, us, or third-party service providers), except as otherwise required by law. In the case of lawful transfers (such as business transfers described in Section 5.3), the new entity will assume our rights and obligations under this joint copyright arrangement.
- Infringement Actions: If copyright infringement occurs with respect to jointly held content, all joint owners have the right to take legal action. However, it is crucial that the parties communicate and coordinate to ensure the most effective protection of copyright and avoid conflicting claims.
9.2 User Responsibilities and Obligations
If your content infringes upon the rights of others, you will bear full responsibility for such infringement. This includes any claims arising from the input you provide to LeapReader, the combination of your input with generated content, or the use of generated content in a manner that infringes upon third-party intellectual property rights.
10. Account Suspension
10.1 Circumstances Leading to Account Suspension
We reserve the right to suspend your account under the following circumstances:
10.1.1 Violation of Terms of Service
- Unauthorized Access and Use: If you attempt to access other users' accounts without authorization or use the Services in a manner that violates system security or integrity. For example, using automated scripts or bots to perform operations on the Services without our prior written consent.
- Inappropriate Content: Publishing, uploading, or sharing illegal, offensive, defamatory, harassing, or content that infringes upon others' intellectual property rights. This includes, but is not limited to, pornographic content, extreme statements, inappropriate political expressions as determined by the local government, and copyrighted materials without proper authorization.
- Commercial Abuse: Using the Services for commercial purposes not permitted by our Terms of Service. For example, using the Services for large-scale advertising or spam campaigns.
10.1.2 Suspected Fraudulent Activity
- Payment Fraud: If there are signs of fraudulent payment activity, such as using stolen credit card information, conducting unauthorized transactions, or engaging in chargeback fraud.
- Account Manipulation: Creating multiple accounts to manipulate rankings, votes, or other aspects of the Services. This also includes using false identities to gain unfair advantages.
10.1.3 Non-Compliance with Applicable Laws and Regulations
- Illegal Activities: Any violation of local, national, or international laws and regulations. For example, using the Services for money laundering, drug-related activities, or other illegal business activities.
10.2 User Remedies After Account Suspension
10.2.1 Notification
Once your account is suspended, when you use our Services, we will provide a notification on the client interface. This notification may inform you that your account has been suspended and provide guidance on next steps, but it will not disclose the specific reason for the suspension.
10.2.2 Appeal Process
- Appeal Submission: If you believe your account has been incorrectly suspended, you may submit an appeal within 7 days from the date the suspension notice is issued. To submit an appeal, please send an email to care@leapreader.cn with the following information:
- Your account ID or the email address used during registration.
- A detailed explanation of why you believe the account suspension is incorrect.
- Any supporting evidence you may have, such as transaction receipts, communication records, etc.
- Review and Response: Our team will review your appeal within 7 business days. After the review is completed, we will send you a response via email indicating whether the account suspension will be lifted.
10.2.3 Re-evaluation Mechanism
- If you are not satisfied with the appeal result, you may request a re-evaluation within 7 days from the date you receive the appeal response. To request a re-evaluation, please send an email to care@leapreader.cn with the same information as in your appeal, along with a brief statement explaining why you believe a re-evaluation is necessary.
- Our management team will re-evaluate your case, and you will receive a final decision within 7 business days.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. When we make changes to this Privacy Policy, we will post the updated version on our website and indicate the date of the last update. If you continue to use the Services after the updated Privacy Policy takes effect, it indicates that you accept these changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at: care@leapreader.cn